The overall significance of managed IT services cannot be understated in today’s highly competitive universe. Companies compete not just for mind share but also for market share and winning the trust of the customer. If you can win the trust of your consumers, you can have them for life. Product software companies routinely leverage the trust they enjoy with customers in order to give them good products at interesting prices. This ensures high profits and a long term beneficial relationship. Same goes for technology companies that sell highly desirable electronics products at high gross fat margins. Service delivery companies employ managed IT services to grow at a fast pace; faster than others.
Grow fast through managed IT
This is an assured fact that you will grow faster through managed IT as you do not have to focus on technical issues and can focus strictly on growing the business and addressing customer complaints. Hiring local Canadian talent who can speak English and are well versed in networking and anti-virus technologies will be your best bet. If they are fluent in English, they can offer remote technical support through tools like team viewer.It would be better if they have the required certifications which mean they know how to configure the hardware and software resources in such a manner that can maximize the productivity and efficiency of the enterprise.
There are printer, scanner, fax services to be taken care of. Some managed it firms have an app from where you can dial technical support directly. There are people issues, electricity issues, infrastructure issues to take care of when you are a managed IT services vendor. It’s a very exciting business to be in especially when mobile and personal computing are about to take off in a big way in the developing world. Already half the world is connected and the other half needs to be connected.
Reputation and word of mouth publicity of the vendor is important if you want to grow in this business. It’s a very rewarding field to be in at this point in time.